Frequently Asked Questions

Is it ready to go?


Yes. All you need to do is ensure the filter is wet through and flush once to activate it. We suggest the first time you use a new filter you fill the bottle up and turn it upside down, submerging the filter for 15 minutes. Then gently squeeze out the contents until the water runs clear.

We have created a short video showing how to activate your filter.

If I don’t use my bottle everyday will it still only last for 3 months?
How do I know when my filter needs replacing?
Do you filter Fluoride?
Do you filter Chlorine?